Scribe alternative for teams on Slack
Your SOPs are already in Slack threads
When someone explains a process in a thread, ask Kipwise Agent to write it up. It drafts the how-to from what was said, files it where you say, and answers the next person who asks.
Free to try in Slack. No card needed.
Where the answer lives today
“When it's running, it takes up a quarter of the screen on the side, making the normal page seems squished.”
In one Slack thread
Publish “Partial refunds in Stripe” in Finance as a how-to written from this thread?
✓ Approved by Imogen PriceAssign Partial refunds in Stripe to Gus as a must-read?
✓ Approved by Imogen PriceSample data
Why teams look past Scribe
“…scribe is automated but more rigid (eg scribe can only do linear SOPs)”
With KipwiseA page holds whatever the thread settled: the steps, the exceptions and who to ask.
“It also picks up so much user input that it can be time-consuming to make edits.”
With KipwiseNo recording to clean up. The agent writes the steps from what was said, and a fix takes one line.
“When it's running, it takes up a quarter of the screen on the side, making the normal page seems squished.”
With KipwiseNothing runs while you work. Explain it in Slack as usual, then ask for the write-up.
“There are even months where I don't use it at all, and it just feels like I'm paying for something that sits unused.”
With KipwiseGuides are one job of many. The same agent follows up, posts status updates and updates records.
What changes when you switch
The explanation already happened in Slack. The agent turns it into a page people can find.
Capture
Write it up from the thread
No recording session. Ask the agent to turn the explanation into steps, in the folder you name.
Find
Answers where people ask
When the question comes up again, the agent answers in the thread from the page, with the link.
Keep
Fix a step in one line
When a step changes, say so in the thread and it updates the page. Page reviews remind owners to check it, and must-reads show who has read it.
Scribe vs Kipwise
Scribe records you clicking through a task. Kipwise writes the how-to from the conversation where it was explained.
| Scribe | Kipwise | |
|---|---|---|
| How a guide starts | Record your screen while you click through, or let Autocapture pick up work as it happens | Ask the agent to write up the thread |
| Where people find it | A shared link, the Scribe library or /scribe search in Slack | Answered in the Slack thread, with the link |
| When a step changes | Record again or edit the guide | Say what changed and it updates the page |
| Beyond guides | Guides, process insights and context for AI agents | Follow-ups, status updates and record changes, after you approve |
Competitor details from their own sites and public reviews, read October 2026.
What to ask it first
@Kipwise write up the steps from this thread as a how-to in Ops
It drafts the page from what was said and posts the link.
@Kipwise how do we issue a partial refund?
It answers from the page, step by step, with the link.
@Kipwise step 3 changed, the button is under Billing now
It updates that step and keeps the rest. Your name is on the edit.
@Kipwise assign the refund how-to to Gus as a must-read
Gus gets it on his must-read list, and the page shows when he confirms it.
Other Scribe alternatives
- Tango
- The closest swap: it captures your clicks into step-by-step guides.
- Guidde
- Video walkthroughs with an AI voiceover.
- Loom
- Quick screen recordings instead of written steps.
- Trainual
- Training manuals and onboarding for small businesses.
- Process Street
- Process automation and policy control, sold as a compliance operations platform.
One agent, four parts
Your knowledge base, support desk, request desk and tasks, run by one agent
Install the agent and you get all four. It answers from your pages, speaks to your customers, takes requests from your team and works your task boards, in the threads where your team already is.
Knowledge base
Ask in a thread and get the answer from your team’s pages, with the page it came from. Ask it to write the resolution down, approve the change, and the next question is answered faster. It only reads pages the asker can see.
About the knowledge base@Kipwise do we have a doc on refunds for annual plans?
Yes. Refund policy gives annual plans a full refund within 30 days of purchase.
We gave Acme 60 days because their migration slipped. @Kipwise can you write this up?
Add “Acme: 60-day window” to Refund policy in Customer Success?
Add “Acme: 60-day window” to Refund policy in Customer Success?
✓ Approved by Gus FerreiraRefund policy
Annual plans get a full refund within 30 days of purchase. After that, the account owner decides.
Acme: 60-day window
Acme gets 60 days instead of 30 because their migration slipped. Agreed in #support on 12 Sep.
Edited by Gus Ferreira · via KipwiseSample data
Customer support
A chat widget on your site answers from your public help center and hands the conversation to a person when asked. It lands in Slack with a draft reply, and nothing a customer can see goes out until you approve it.
About customer supportNew website chat: the customer wants to talk to someone. I drafted a reply.
Reply to Acme with the refund policy and offer a credit instead?
Reply to Acme with the refund policy and offer a credit instead?
✓ Approved by Gus FerreiraSample data
Internal requests
Employees ask for IT, HR or ops help in Slack, confirm in plain words, and get a request they can follow. The channel only sees a neutral line, and nobody needs a seat to ask.
About internal requestsI lost my laptop charger. Can I request a new one?
Send this request to IT: a replacement laptop charger?
Send this request to IT: a replacement laptop charger?
✓ Approved by Declan MossRequest #42 sent. Ask “what are my requests?” to follow it.
- Type
- Equipment
- Assigned
- IT
- Status
- Received
Request #42 was sent.
Sample data
Tasks
Boards the agent works. A card can run on a schedule or when something happens, stops at an approval step before it writes, and counts against a monthly budget.
About TasksTo do1
Working1
Needs approval1
Done1
Sample data
Questions
Can it write a guide nobody explained yet?
It writes from the thread you point it at and the pages and records it opens, and links what it used. Read the draft before you publish it.
What does it cost?
$10 per user a month, for at least 3 users. That includes $5 of AI credit per person and $2 per person of shared team credit every month. Add it to Slack and the free trial starts on your first message, no card needed.
Can it change things without asking?
No. Before it edits a page, updates a record or posts a message, it shows an Approve or Deny card in the thread. Only the person who asked can approve it, and the card expires after 30 minutes.
Does it work in Microsoft Teams?
Yes. The same agent runs in Microsoft Teams, with the same tools, approvals, memory and scheduled tasks.