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How Kipwise is better than Confluence

01

Knowledge that delivers to you automatically, no need to search

Answering a customer ticket on Intercom or replying to a client email on Gmail? The Kipwise Chrome Extension can suggest relevant knowledge in your knowledge base without needing you to search manually.

Works for common apps including Zendesk, Intercom, Gmail and more.

02

Kipwise offers built-in workflows to drive collaboration and productivity

03

Single Sign-on (SSO) and Automated User Provisioning

Integrations with your Identity Provider to enable SSO and automated user provisioning with SAML 2.0 and SCIM. Identity Providers that we support include Okta, JumpCloud, OneLogin, PingIdentity, Azure Active Directory and more.

04

Custom branding to integrate Kipwise seamlessly into your workflow

  • Custom domain and custom theme for your Kipwise web portal
  • Custom Slack app with customizable slash commands
05

Much simpler user-interface. Easy to navigate

Many teams who have tried Confluence have the same comment – it’s difficult to use and difficult to navigate. If the team knowledge base is not easy to use, it’s hard to engage your teammates and your knowledge base will just become a ghost town that no one visits.

06

Real-time collaborative editor with rich-embedding options

Your teammates can edit the same document at the same time and see the changes immediately.

On a Kipwise page, you can easily embed content from sources such as Google Drive, Figma, Trello, Airtable, Marvel and many more to create visually appealing documentation.

Try Editor Live Demo
07

More powerful Slack integration

The official Confluence Cloud app for Slack only offers very limited functionality. With Kipwise, you simply don’t need to leave Slack to build up your team knowledge base.

  • Handy slash commands to create and search for team knowledge
  • Slack actions to easily save messages to Kipwise or quickly answer teammates’ questions with content on Kipwise
  • Link your activity feed to Slack to keep your team updated of changes
  • Can’t find something? Create a question and assign it to teammates
08

Connect other tools to search for important info in one place

Unlike Confluence, where most of their integrations only support simple embed functions, Kipwise offers much deeper integrations with tools like Google Drive. 
Connect your tools to Kipwise and you can search for information saved on these platforms with a single search via Kipwise. No more searching in multiple places just to find a piece of information.

09

Browser extensions to access your team wiki from anywhere

Gain universal access to your company’s internal knowledge by installing the Kipwise Chrome or Safari extensions. Source the information you need fast while working in any web app.

10

Statistics to help you identify knowledge gap in your team

Get insights on how your team interacts with your content to identify areas that they need more training on. Find out the missing pieces to keep improving your team knowledge hub.

11

Kipwise is much more affordable yet powerful

Confluence’s Premium Plan costs $10 per user per month but Kipwise’s Professional Plan only costs $5 per user per month.

Although we are much cheaper, our tool is powerful with great integrations and smart flows to help you build up your team knowledge base collaboratively.

Switching from Confluence to Kipwise is easy

We can help you import your content

More ways that Kipwise can help you team better

Build up knowledge base collaboratively via internal Q&A

Encouraging more team collaboration is in our blood when designing the product. When teammates cannot find something on Kipwise, our smart Q&A flow will prompt users to create a question.

The Q&A will be saved to Kipwise automatically when your teammate answered to build up the knowledge base collaboratively.

Manage internal & customer knowledge bases from one place

Group selected Kipwise Pages into an easy-to-search customer help center, making it easier for your customer support team to access the most up-to-date company & product information.

Round-the-clock customer support with teammates based in different timezones

Helping you succeed is our priority. We provide quick responses to your inquiries and we value our customer feedback a lot when planning our feature roadmap.

Kipwise integrates with the tools your team is already using

Access your team knowledge saved on Kipwise directly in your workflows and reference other tools easily to create informative documentation.

Content review flow to ensure your content is accurate and up-to-date

Assign reviewers to individual content or collections and we’ll remind them to review the content in preset intervals and notify them when teammates created new content in folders that they don’t have review right in.

24/7 Customer support
Ongoing training and support to help your team solve your challenges
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Custom Branding & SSO
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People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.

Stephanie Nakano
CEO at Community Hired
Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.

Charles Oh
COO at Booqued
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell
COO Playground XYZ
Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.

Olga Pokrovska
Operations Manager at ZenMarket
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

COO Playground XYZ

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Marketing Lead, Oculus