Confluence alternative for teams on Slack
Stop searching Confluence. Ask in Slack.
Kipwise Agent finds the page, answers in the thread and links what it opened. Ask it to fix a page or write one up and it does that too, in Confluence or in Kipwise.
Free to try in Slack. No card needed.
Where the answer lives today
“…its buggy, clunky GUI ends up actively punishing anyone who dares try to update docs.”
In one Slack thread
Add the invoice number step to Refunds and credits in Confluence?
✓ Approved by Gus FerreiraSample data
Why teams look past Confluence
“We can’t get users to go into Confluence to search, so at least they can find docs without leaving Slack.”
With KipwiseThat’s the idea. Ask in Slack and the agent searches Confluence as you, then answers with the page link.
“I know there's valuable stuff in there, but the search is impressively useless”
With KipwiseThe agent does the digging: it searches your spaces, opens the page and answers with the part that matters.
“I have found that confluence is where documentation goes to die.”
With KipwiseSay what changed in the thread and the agent updates the page, with your name on the edit.
“…its buggy, clunky GUI ends up actively punishing anyone who dares try to update docs.”
With KipwiseNobody has to open the editor to fix a line. Ask in Slack and the agent makes the edit.
Keep Confluence, or leave it
Both work. Most teams start by asking from Slack and move pages later, if at all.
Keep Confluence
Ask it from Slack
Connect Atlassian once and the agent searches your spaces, reads pages and comments, and creates or updates pages as you. The same connection covers Jira.
Move to Kipwise
Let the agent write your wiki
Ask it to write up a thread and it drafts the page in the folder you name, adds to an existing page instead of starting a duplicate, and puts your name on it.
Confluence vs Kipwise
Confluence is a wiki you go to. Kipwise is an AI teammate that comes to the thread.
| Confluence | Kipwise | |
|---|---|---|
| Where people ask | Confluence search, or Rovo’s Slack app on paid plans | The Slack thread where the question came up |
| Finding the page | Search across spaces and page trees | The agent searches, opens the page and answers with the link |
| Writing it down | Someone opens the editor later | Ask in the thread and it drafts the page, with your name on it |
| When a page is wrong | Find it, edit it, publish again | Say what changed and it updates the page in place |
| Beyond docs | Rovo agents, with credits on paid plans | Updates the deal, files the Jira issue or drafts the email, after you approve |
| Who sees what | Space and page permissions | Each person’s own access, in Confluence and every other tool |
Competitor details from their own sites and public reviews, read October 2026.
What to ask it first
@Kipwise is there a page on refunds over $500?
It searches Confluence and your Kipwise pages, opens the right one and answers with the link.
@Kipwise add the new invoice rule to that page
It updates the Confluence page in place and shows you the change before it saves.
@Kipwise turn this thread into a page in the Support space
It drafts the page from what was said and posts the link back.
@Kipwise file this as a Jira bug and link the thread
It creates the issue with your Atlassian account, after you approve.
Other Confluence alternatives
- Notion
- Flexible docs and databases. Popular with startups that want one workspace for everything.
- Guru
- Verified knowledge cards for support and sales teams, sold to larger companies.
- Slite
- A simpler team wiki with AI answers built in.
- Nuclino
- A fast, lightweight wiki for small teams.
- SharePoint
- If your company already runs on Microsoft 365 and needs file and intranet sites.
- BookStack
- Open source and self-hosted, if you’d rather run the wiki yourself.
One agent, four parts
Your knowledge base, support desk, request desk and tasks, run by one agent
Install the agent and you get all four. It answers from your pages, speaks to your customers, takes requests from your team and works your task boards, in the threads where your team already is.
Knowledge base
Ask in a thread and get the answer from your team’s pages, with the page it came from. Ask it to write the resolution down, approve the change, and the next question is answered faster. It only reads pages the asker can see.
About the knowledge base@Kipwise do we have a doc on refunds for annual plans?
Yes. Refund policy gives annual plans a full refund within 30 days of purchase.
We gave Acme 60 days because their migration slipped. @Kipwise can you write this up?
Add “Acme: 60-day window” to Refund policy in Customer Success?
Add “Acme: 60-day window” to Refund policy in Customer Success?
✓ Approved by Gus FerreiraRefund policy
Annual plans get a full refund within 30 days of purchase. After that, the account owner decides.
Acme: 60-day window
Acme gets 60 days instead of 30 because their migration slipped. Agreed in #support on 12 Sep.
Edited by Gus Ferreira · via KipwiseSample data
Customer support
A chat widget on your site answers from your public help center and hands the conversation to a person when asked. It lands in Slack with a draft reply, and nothing a customer can see goes out until you approve it.
About customer supportNew website chat: the customer wants to talk to someone. I drafted a reply.
Reply to Acme with the refund policy and offer a credit instead?
Reply to Acme with the refund policy and offer a credit instead?
✓ Approved by Gus FerreiraSample data
Internal requests
Employees ask for IT, HR or ops help in Slack, confirm in plain words, and get a request they can follow. The channel only sees a neutral line, and nobody needs a seat to ask.
About internal requestsI lost my laptop charger. Can I request a new one?
Send this request to IT: a replacement laptop charger?
Send this request to IT: a replacement laptop charger?
✓ Approved by Declan MossRequest #42 sent. Ask “what are my requests?” to follow it.
- Type
- Equipment
- Assigned
- IT
- Status
- Received
Request #42 was sent.
Sample data
Tasks
Boards the agent works. A card can run on a schedule or when something happens, stops at an approval step before it writes, and counts against a monthly budget.
About TasksTo do1
Working1
Needs approval1
Done1
Sample data
Questions
Can we keep Confluence?
Yes. Connect Atlassian and the agent searches, reads, creates and updates Confluence pages as you, with your own permissions. One connection covers Confluence and Jira.
Is there a free Confluence alternative?
Kipwise isn’t free, but you can try it free in Slack. If you need free and self-hosted, BookStack and Wiki.js are the usual picks.
What happens to our Confluence pages?
Most teams move only the Confluence pages they still use; book a demo and we’ll talk it through. New pages get written from your Slack threads from the first day.
What does it cost?
$10 per user a month, for at least 3 users. That includes $5 of AI credit per person and $2 per person of shared team credit every month. Add it to Slack and the free trial starts on your first message, no card needed.
Can it change things without asking?
No. Before it edits a page, updates a record or posts a message, it shows an Approve or Deny card in the thread. Only the person who asked can approve it, and the card expires after 30 minutes.
Does it work in Microsoft Teams?
Yes. The same agent runs in Microsoft Teams, with the same tools, approvals, memory and scheduled tasks.