Build a team wiki, together with a team process

Get your teammates to build the knowledge base together

Trusted by teams and professionals in over 100+ countries.

Built-in workflows to encourage collaboration and engagement

Build up a habit to search first

If teammates forgot to search before they ask a question, use our Answer with Kipwise Slack action to provide a quick answer and remind teammates the use of Kipwise simultaneously.

Grow your knowledge base while using Kipwise Q&A

Assign questions to specific teammates when your search doesn’t yield what you’re looking for. The Q&A is automatically saved to Kipwise to grow your knowledge base naturally.

Ensure content are up-to-date and verified

Assign reviewers to individual content or collections and we’ll remind you to review the content to keep them fresh and accurate.

Drive collaboration and discussion via inline comments

Highlight any text on a Kipwise page to @mention your teammates and leave comments to drive collaboration.

Make sure important content are read with Mandatory Read

Set content as Mandatory Read so the assigned teammates will receive alerts and you can see who have already read the content.

Create structured and visually appealing content easily

Create structured and visually appealing content easily

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Analytics to understand team usage and identify knowledge gaps

Insights to identify knowledge gaps in your team

Get insights on how your team interacts with your content to identify areas that they need more training on. Find out the missing pieces to keep improving your team knowledge hub.

Statistics to gauge healthiness of your knowledge base

What percentage of Pages haven’t been reviewed for a set period of time? What percentage of searches in the knowledge base are producing results? Get insights from our statistics to ensure your content are up-to-date and helpful to your team.

Manage internal & customer-facing knowledge base in one place

One single platform to manage all content

Group selected Kipwise Pages into an easy-to-search customer help center, making it easier for your customer support team to access the most up to date company & product information.

Customizable to fit your branding

You can set the public knowledge base to be under your own domain and customize the color tones to provide a unified user experience for your customers.

24/7 Customer support
Ongoing training and support to help your team solve your challenges
Enterprise support:
SLA + 99.99% uptime
Serious about security & privacy
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People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.

Stephanie Nakano
CEO at Community Hired
Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.

Charles Oh
COO at Booqued
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell
COO Playground XYZ
Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.

Olga Pokrovska
Operations Manager at ZenMarket
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

COO Playground XYZ

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Marketing Lead, Oculus