Best Knowledge Management Tool for Remote Teams

A centralized knowledge hub for your remote team

Replace shoulder-tapping

Unlike onsite workers, remote workers can’t just tap on a teammate’s shoulder to ask a question. Document your internal FAQs and turn them into a searchable knowledge base.

Reduce communication lags due to time-zone differences

Help your teammates gain access to verified knowledge whenever they need it, regardless of which time-zone they are at.

Run more efficient meetings and ditch unnecessary ones

Share meeting agendas and resources ahead to keep meetings short and focused. Ditch unnecessary ones if an asynchronous text update can do the job.

Create structured and visually appealing company wiki easily

Real-time collaborative editor with rich embedding and formatting options so your teammates can edit the same doc at the time. Create visually appealing and informative documentation by collating multiple sources of data and information on one Kipwise Page.

Powerful search that lives where you work

Via our Slack integration and browser extensions, your teammates can search for team knowledge without leaving your current workflow. No more logging into multiple platforms or jumping between tabs just to search for information.

Explore our browser extensions

Explore Slack Integration

Integrations with tools that remote teams love

Kipwise is integrated with tools like Slack, Google Drive, Trello, Airtable and more, so you can access your team knowledge directly in your workflows and reference other tools easily to create information documentations.

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Q&A Flow to grow the knowledge base organically

Can’t find the information that you need in your knowledge base? Create a question via our Q&A flow. The Q&A is automatically saved to Kipwise to grow your knowledge base organically.

Build up a search-first culture to reduce repeated questions

Teammates forgot to search before asking a question? Use our Answer with Kipwise Slack shortcut to provide an answer quickly and remind teammates the use of Kipwise simultaneously.

AI suggestions to deliver knowledge to your automatically

Answering a ticket on Intercom or replying to a client email on Gmail? The Kipwise Chrome Extension can suggest relevant knowledge in your internal wiki to your agents automatically based on what you are reading. Works for common apps including Intercom, Gmail, Zendesk and more. Particularly useful for helping customer facing teams resolve client issues more efficiently.

Content Review Flow to ensure accuracy and freshness of content

Set designated reviewers for individual content or collections and our system will remind the reviewers to review the content in preset intervals and alert them when teammates created new content in folders that they don’t have review right in.

Mandatory Reads to ensure important information is read

Want to share an important company announcement or update? Ensure it is read by setting the content as Mandatory Read so the assigned teammates will receive alerts and you can see who has already read the content.

Analytics to identify knowledge gaps

Get insights on how your team interacts with your knowledge base to identify areas that they need more training on. Find out the missing pieces to keep improving your company knowledge base.

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How Kipwise helps teams communicate and perform better

Employee Onboarding

Equip new hires with the essential knowledge they need to know to succeed in their roles

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Product Enablement

Help your teammates gain relevant product knowledge to boost work efficiency

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Company Wiki

Centralize and share internal knowledge efficiently with our built-in workflows and powerful integrations

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Remote Team

Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need

Customer Support Teams

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People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.

Case study

Stephanie Nakano

CEO at Community Hired

Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.

Charles Oh

COO at Booqued

Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Case study

Scot Liddell

COO Playground XYZ

Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.

Case study

Olga Pokrovska

Operations Manager at ZenMarket

Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

COO Playground XYZ

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Marketing Lead, Oculus

Looking for a remote team collaboration tool?

Enhance knowledge flow in remote and distributed teams

Trusted by teams and professionals in over 100+ countries.

A centralized knowledge hub for your remote team

Create structured and visually appealing company wiki easily

Powerful search that lives where you work

Integrations with tools that remote teams love

Q&A Flow to grow the knowledge base organically

Build up a search-first culture to reduce repeated questions

AI suggestions to deliver knowledge to your automatically

Content Review Flow to ensure accuracy and freshness of content

Mandatory Reads to ensure important information is read

Analytics to identify knowledge gaps

Kipwise’s resources on remote work

More use cases

More use cases

Remote Teams

Company-wide

Marketing Teams

Customer Support Teams

Sales Teams

Product Teams

HR Teams

People who trust us

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Unleash your teams’ full potential with a knowledge base they actually use every day

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