Share knowledge effectively even when you are working remotely. Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need.
Unlike onsite workers, remote workers can’t just tap on a teammate’s shoulder to ask a question. Adding time-zone differences, remote workers might have to wait for a long time just for a simple answer. A well-organized team knowledge base helps you solve these remote work challenges.
If teammates forgot to search before they ask a question, use our Answer with Kipwise Slack action to provide a quick answer and remind teammates the use of Kipwise simultaneously.
Assign questions to specific teammates when your search doesn’t yield what you’re looking for. The Q&A is automatically saved to Kipwise to grow your knowledge base naturally.
Assign reviewers to individual content or collections and we’ll remind you to review the content to keep them fresh and accurate.
Get insights on how your team interacts with your content to identify areas that they need more training on. Find out the missing pieces to keep improving your team knowledge hub.
What percentage of Pages haven’t been reviewed for a set period of time? What percentage of searches in the knowledge base are producing results? Get insights from our statistics to ensure your content are up-to-date and helpful to your team.