Guru alternative for teams on Slack
People ask in Slack anyway. Answer them there.
Kipwise Agent answers in the thread from your pages, with the link. When an answer is out of date, whoever notices says what changed and it updates the page.
Free to try in Slack. No card needed.
Where the answer lives today
“I would like to be able to exclude some cards from verification. Right now, we just push the date out as far as possible.”
In one Slack thread
Change the notice period on Mid-contract downgrades from 30 to 60 days?
✓ Approved by Gus FerreiraSample data
Why teams look past Guru
“Seeing too many ‘Unverified’ cards makes it hard to trust the tool”
With KipwisePages get fixed in the thread where someone spots the problem, and page reviews remind owners on a schedule.
“…you need to make Guru part of your day-to-day flow or people will default to old habits like pinging in Slack.”
With KipwisePinging in Slack is the habit it works with. Mention the agent in the thread and it answers there.
“I would like to be able to exclude some cards from verification. Right now, we just push the date out as far as possible.”
With KipwiseReviews are per page, on the interval you set, and anyone can correct a page by telling the agent what changed.
“…the per-user pricing can be a real barrier, potentially limiting adoption”
With Kipwise$10 per user a month, for teams of three or more.
What changes when you switch
The answers move to where your team already asks, and keeping them right takes one line.
Answers
In the thread, with the link
Mention the agent in any thread and it answers from your pages, citing the page it opened.
Upkeep
Fixed by whoever notices
Say what changed and the agent edits the page in place, with your name on the edit. Page reviews still remind owners on a schedule.
Beyond answers
It does the next step
Update the deal, file the issue or draft the reply in the same thread, after you approve.
Guru vs Kipwise
Guru is a verified knowledge base for larger teams. Kipwise is an AI teammate in your Slack threads, with pages it writes for you.
| Guru | Kipwise | |
|---|---|---|
| Where answers live | Cards in collections | Kipwise pages, plus Notion and Confluence if you connect them |
| Keeping answers right | Verification intervals and an unverified queue | Fix it in the thread; page reviews on the interval you set |
| Asking in Slack | Guru’s Slack app with AI answers | Mention the agent in any thread or DM |
| The next step | Knowledge and answers | Updates the deal, files the issue or drafts the email, after you approve |
| Price | No public price; last listed at $25 per seat a month, with a seat minimum | $10 per user a month, at least 3 users |
Competitor details from their own sites and public reviews, read October 2026.
What to ask it first
@Kipwise what's our process for mid-contract downgrades?
It answers from the page, with the link.
@Kipwise that's out of date, it's 60 days now. Update the page
It edits the page in place and keeps the rest. Your name is on the edit.
@Kipwise write this thread up as a page in Customer Success
It drafts the page from the thread, publishes it and posts the link.
@Kipwise draft a reply to Acme with that policy
It writes the draft in your Gmail Drafts. Nothing sends until you approve.
Other Guru alternatives
- Tettra
- A team wiki built around Slack, with AI answers.
- Slite
- A simpler team wiki with AI answers built in.
- Notion
- Flexible docs and databases for one workspace.
- Confluence
- Spaces and page trees for larger teams, strongest next to Jira.
- Bloomfire
- Knowledge sharing for large organisations.
- Glean
- Enterprise search across many tools, for large companies.
One agent, four parts
Your knowledge base, support desk, request desk and tasks, run by one agent
Install the agent and you get all four. It answers from your pages, speaks to your customers, takes requests from your team and works your task boards, in the threads where your team already is.
Knowledge base
Ask in a thread and get the answer from your team’s pages, with the page it came from. Ask it to write the resolution down, approve the change, and the next question is answered faster. It only reads pages the asker can see.
About the knowledge base@Kipwise do we have a doc on refunds for annual plans?
Yes. Refund policy gives annual plans a full refund within 30 days of purchase.
We gave Acme 60 days because their migration slipped. @Kipwise can you write this up?
Add “Acme: 60-day window” to Refund policy in Customer Success?
Add “Acme: 60-day window” to Refund policy in Customer Success?
✓ Approved by Gus FerreiraRefund policy
Annual plans get a full refund within 30 days of purchase. After that, the account owner decides.
Acme: 60-day window
Acme gets 60 days instead of 30 because their migration slipped. Agreed in #support on 12 Sep.
Edited by Gus Ferreira · via KipwiseSample data
Customer support
A chat widget on your site answers from your public help center and hands the conversation to a person when asked. It lands in Slack with a draft reply, and nothing a customer can see goes out until you approve it.
About customer supportNew website chat: the customer wants to talk to someone. I drafted a reply.
Reply to Acme with the refund policy and offer a credit instead?
Reply to Acme with the refund policy and offer a credit instead?
✓ Approved by Gus FerreiraSample data
Internal requests
Employees ask for IT, HR or ops help in Slack, confirm in plain words, and get a request they can follow. The channel only sees a neutral line, and nobody needs a seat to ask.
About internal requestsI lost my laptop charger. Can I request a new one?
Send this request to IT: a replacement laptop charger?
Send this request to IT: a replacement laptop charger?
✓ Approved by Declan MossRequest #42 sent. Ask “what are my requests?” to follow it.
- Type
- Equipment
- Assigned
- IT
- Status
- Received
Request #42 was sent.
Sample data
Tasks
Boards the agent works. A card can run on a schedule or when something happens, stops at an approval step before it writes, and counts against a monthly budget.
About TasksTo do1
Working1
Needs approval1
Done1
Sample data
Questions
What happens to our Guru cards?
Most teams move only the Guru cards they still use; book a demo and we’ll talk it through. New pages get written from your Slack threads from the first day.
Who can see what?
The agent works as the person asking. It opens only the pages, files and records that person can open, in Kipwise and in the tools they connect with their own account.
What does it cost?
$10 per user a month, for at least 3 users. That includes $5 of AI credit per person and $2 per person of shared team credit every month. Add it to Slack and the free trial starts on your first message, no card needed.
Can it change things without asking?
No. Before it edits a page, updates a record or posts a message, it shows an Approve or Deny card in the thread. Only the person who asked can approve it, and the card expires after 30 minutes.
Does it work in Microsoft Teams?
Yes. The same agent runs in Microsoft Teams, with the same tools, approvals, memory and scheduled tasks.