Kipwise for Enterprise

Enterprise features and customer support to help you empower everyone in your company with the knowledge they need to perform their job efficiently.

Trusted by teams and professionals in over 100+ countries.

Features and built-in workflows to ensure your content are secured, verified and organized

SSO and User Provisioning

Integrations with your Identity Provider to enable SSO and automated user provisioning with SAML 2.0 and SCIM. Identity Providers that we support include Okta, JumpCloud, OneLogin, PingIdentity, Azure Active Directory and more.

Advanced Permission Control

Permission funnel and user groups to ensure the right users get access to the right content.

Content Review Flow

Set designated reviewers for individual content or collections to ensure content are always verified and up-to-date.

Mandatory Read

Set content as Mandatory Read to ensure important content are read with tracking.

AI Knowledge Suggestions

For common apps like Slack, Zendesk, Intecom and Gmail, Kipwise can suggest relevant knowledge in your knowledge base without needing you to search manually.

Multilingual Support

Our user interface support multiple languages and our search function also works well even for non-Latin languages like Japanese.

Analytics

Statistics to gauge healthiness of your knowledge base with insights to help you identify knowledge gaps in your team.

Version History

Our system automatically creates version history for you so you can rest assured that everything is recorded and revertable.

Enterprise Grade Security

Backup & Recovery

Kipwise’s database is replicated across multiple AZs in real time, allowing us to continue operation with the loss of any single AZ. We also take snapshots of our data and store them apart from our servers throughout the day.

Regional Data Hosting & Storage

Kipwise services and data are hosted in Amazon Web Services (AWS) facilities in the USA and Europe (us-east-1 and eu-west-1).

Data Encryption

All Kipwise servers within our virtual private cloud encrypt data at rest and transit.

VPN Access Control

Option to limit access behind VPN.

Enterprise Level Customer Support

Dedicated Account Manager
Onboarding Specialist for tailored onboarding
Help on migration and import
24/7 Customer support
Ongoing training and support to help your team solve your challenges
Enterprise support:
SLA + 99.99% uptime
Custom Branding & SSO
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People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.

Stephanie Nakano
CEO at Community Hired
Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.

Charles Oh
COO at Booqued
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell
COO Playground XYZ
Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.

Olga Pokrovska
Operations Manager at ZenMarket
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

COO Playground XYZ

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Marketing Lead, Oculus