KipwiseAGENT
Welcome, Declan. Your week one list is on Start here.
Scheduled by Hollie Brandt · every new start, 09:00
New-hire onboarding
An employee onboarding knowledge base that answers back
New hires ask in Slack and get the answer from your onboarding pages, with the page shown. A welcome on day one, a must-read on Wednesday and a check-in on Friday run on a schedule.
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Thread# new-starters
Declan Moss
@Kipwise where do I set up payroll?
Kipwise is reading Start here…
KipwiseAGENT
In Start here under “Payroll and benefits”: add your bank details in the payroll tool by Friday, and your manager confirms your start date.
Source: Start here · Onboarding
Message
Start here · Week one
Read the welcome page
Set up payroll
Read Time off and holidays (must-read)
Meet your buddy
Sample data
A first week, one thread a day
Each day is a short Slack thread. The scheduled posts are approved once, when you create them.
Declan Moss
@Kipwise how do I book time off?
KipwiseAGENT
Time off and holidays: book it in the HR tool, your manager approves.
Source: Time off and holidays · People Ops
KipwiseAGENT
Declan, How we run client calls is a must-read. It takes about 5 minutes.
Must-read assigned by Hollie Brandt
Hollie Brandt
@Kipwise ask Gus to review Start here, new hires found two gaps
KipwiseAGENT
Ask Gus Ferreira to review Start here?
✓ Approved by Hollie BrandtKipwiseAGENT
Week one check-in: 3 of 4 checklist items done.
Scheduled by Hollie Brandt · Friday 16:00
Sample data
What it does for onboarding
- Answer from the pages
- Where to set up payroll, how to book time off, with the page shown.
- Welcome and check in
- A scheduled welcome post and a Friday check-in.
- Must-reads
- Assign the pages that matter and see who has read them.
- Keep it current
- Reviewers and intervals so onboarding pages do not go stale.
Questions
What is an employee onboarding knowledge base?
A place where everything a new hire needs lives as pages: policies, tools, who to ask. With Kipwise the agent answers new hires' questions from it in Slack.
How do I make sure new hires read the important pages?
Make them must-reads. The people you name are told and you see who has read them.
Can it post a welcome message?
Yes. Ask it to post a welcome on the start date and a check-in on Friday. You approve each schedule once.
Does it replace a manager?
No. It answers what is written down, shows the page, and says so when it cannot find an answer.