Internal Wiki + Training & Enablement
ChatGPT for yourInternal Company Wiki
Company wiki and knowledge base software with AI suggestions and trackable training to deliver knowledge to teammates at the right time.
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What's our holiday policy?
Go to the Internal portal, you'll see how many days you still have this year, and you can select the dates you'd like to take holidays.
How to integrate with Google Drive?
1. Your account admin needs to activate the integration first by going to Integrations > Google Drive2. Click Activate3. Then individual teammates would need to connect their own Google account so what they can see on Kipwise will follow their own access rights.
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New: Kipwise Agent
An AI agent that works inside your Slack threads
Mention it once and it does the work your team keeps asking each other to do: follow up on the day you asked, post the status update, update the deal or the ticket, draft the customer reply, write the thread up as a page.
- Works as you, with your permissions: it never sees what you cannot see
- Answers with the source it actually read, and says so when it cannot find one
- Sends an email or a customer reply only when you say so
- Reports its own token usage back to you every month
@Kipwise do we have a doc on refunds for annual plans? The customer is on day 40.
Yes. Refund policy gives annual plans a full refund within 30 days of purchase. After that it’s the account owner’s call, so day 40 needs @Gus Ferreira.Yes. Refund policy gives annual plans a full refund within 30 days of purchase. After that it’s the account owner’s call, so day 40 needs @Gus Ferreira.
AI knowledge suggestions to automate your knowledge sharing flow
Chrome Extension with AI Knowledge Suggestions
Answering a ticket on Intercom or replying to a client email on Gmail? The Kipwise Chrome Extension can suggest relevant knowledge in your internal wiki to your agents automatically based on what they are reading, helping your customer facing teams resolve client issues more efficiently.
Hi! I am wondering how can I embed a video on Kipwise Page?
Slack Auto-answering Bot
Tired of answering the same questions every day? Our Slack auto-answering bot detects questions in your Slack conversations and suggests relevant answers from your knowledge base automatically, taking that load off the knowledge experts in your team. Like any AI tool for business that answers from your documents, it is only as good as the pages it reads. Before you switch it on, check that the pages behind your most-asked questions are up to date.
Explore our Slack auto-answering botWhat's our holiday policy?
Go to the Internal portal, you'll see how many days you still have this year, and you can select the dates you'd like to take holidays.
How to integrate with Google Drive?
1. Your account admin needs to activate the integration first by going to Integrations > Google Drive2. Click Activate3. Then individual teammates would need to connect their own Google account so what they can see on Kipwise will follow their own access rights.
Built-in workflows and integrations
Unified search that connects your company wiki to all your content sources
Connect your company’s content sources (Slack, Google Drive, Dropbox, OneDrive and more) to find information with one single search. Create handy reference materials by collating multiple sources of data & information on one Kipwise Page.
Built-in workflows to encourage collaboration and engagement
- Content Review Flow to ensure your content is accurate and up-to-date
- Internal Q&A flow to build up knowledge base collaboratively
- Mandatory Read to make sure important content is read
No results found for API limits for Pro Plan
Edit pages together, in real time
Your team can edit the same page at the same time in the web editor and see each other’s changes as they happen.
Built-in workflows such as internal Q&A make building the team wiki a shared job, not one person’s.
A/B Testing Plan Template
A. Hypothesis
The key part of a A/B test is formulating your hypothesis as this basically guides the whole A/B test plan. In formulating the hypothesis, first you need to define the problem you want to solve. Then you need to make a hypothesis as in what causes those bottlenecks and what you can do to improve. It’s also important to plan how you are going to measure your results.
- Problem: What problem are we trying to solve with this experiment? Its impact?
- Hypothesis: Describe a change you’d like to testAmy
- SteveResult and success metrics: What is the hypothesised result? How are you going to measure it?
B. Experiment Setup
Variations Design
In this section, describe what variations you would like to test. Layout the design work related and add diagrams, mockups and designs related to the confirmed variation that you’d like your development team to understand.
Variation design for Experiment ABC
Developers Work Required
In this section, layout the items that the engineering team would need to provide help on. Link to related tasks here so you can see the progress easier.
TrelloC.Results & Learnings
So at the end of the planned experiment period, you get all the stats but does a better conversion rate for one variation really conclude that variation is really better? You need to run a test of statistical significance to see whether your results are really statistically significant.
Document any learnings you got from this experiment so that it can help you better plan your future ones.
Tag / Favorites / Pin
Use tags to organize your content at a finer level. Create your own favorites list or pin content to the top to access content that you frequently use quickly.
Learn moreReal-time Collaboration
Your teammates can edit the same document at the same time and see the changes immediately.
Learn moreRich Integrations
Create visually appealing and interactive documentation by collating multiple sources of data and information on one Kipwise Page.
Learn moreGoogle Drive FilesConfluence PageAttach Files
Attach files such as PDF, PPT, MOV so your teammate can download them directly from the document.
Learn moreInternal Linking
Reference another document inside Kipwise easily to create interlinked documents.
Learn moreVersion History
We automatically save version history for you. Everything is recorded and revertable.
Learn moreGoogle Drive & OneDrive Integration
Embed documents, spreadsheets and files from cloud storage like Google Drive and OneDrive and edit them directly on Kipwise Pages.
Learn moreInline Comment
Highlight specific text in your document to @mention and leave comments for your teammates.
Learn moreRich Formatting
Rich text formatting options including headings, lists, quote, callout, code block, table and many more.
Learn moreTemplate
Create document templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.
Learn moreGet started with templates
Useful templates to help you build up your team knowledge base
Standard Operating Procedures (SOPs) Template
OKR Template (Objectives & Key Results)
Interview Scorecard Template
Scrum Daily Stand Up Meeting Template
New Hire Onboarding Checklist
Teammate Profile Template
Sprint Retrospective Template
One on One Meeting Notes Template
Competitive Battle Card Template
Sales Call Notes Template
Product Requirements Document Template
A/B Testing Plan Template
24/7 Customer support
Ongoing training and support to help your team solve your challenges
People who trust us
Enabling a more cohesive team
The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.Case study
Stephanie NakanoCEO at Community Hired
Onboard new hires faster
Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.
Charles OhCOO at Booqued
Reduce repeated questions
Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.Case study
Scot LiddellCOO Playground XYZ
Multilingual Search
The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.Case study
Olga PokrovskaOperations Manager at ZenMarket