Pricing

Flexible pricing that fits your needs

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users
MONTHLY
YEARLY
SAVE 15%

Basic

$25.5/mo/team

for first 10 users
$2.55 per additional user
Unlimited Pages
Standard Integrations
Page Templates
Internal FAQ Process
Public Knowledge Base
Custom Domain For Public Knowledge Base
Version History
Content Tagging
Start 14-day free trial

Professional

$42.5/mo/team

for first 10 users
$4.25 per additional user
All Basic features plus:
Confluence Integration
User Groups
Custom Branding for Public Knowledge Base
Content Review Process
Content Rating
Trackable Public Link
Mandatory Reads
Analytics
Start 14-day free trial

Enterprise

Contact us

[email protected]
Volume pricing / Flexible billing
All Professional features plus:
AI Knowledge Suggestion
OneDrive Integrations
Custom Integrations
Custom Access Control
Okta / SAML / 2FA
Overall Custom Branding
API Integration
Priority Support
Dedicated Account Manager
Book a demo
Compare plans

Trusted by teams and professionals in over 100+ countries.

Compare
Plans

Basic

Professional

Enterprise

CONTENT

Number of pages

Unlimited

Unlimited

Unlimited

Storage

1GB per user

2GB per user

On demand

Page Template

Version History

Trackable Public Links

Content Rating

Mandatory Reads

Analytics

INTEGRATIONS

Slack

Browser extensions

Google Drive

Embed options including Trello, Airtable, Invision and more

Confluence

Microsoft OneDrive

Custom integrations

WORKFLOWS

AI Knowledge Suggestion

Internal FAQ Process

Content Review Process

API Integration

PERMISSIONS

Folder Permissions

Public Knowledge Base

Reviewer Setting

User Groups

VPN Access Control

SAML / Okta

CUSTOM BRANDING

Public Knowledge Base Custom Domain

Public Knowledge Base Custom Branding

Overall Portal Custom Branding

SUPPORT

Support Type

Email / Live Chat

Email / Live Chat

Phone Support

Dedicated Account Manager

CONTENT

Number of pages

Unlimited

Storage

1GB per user

Page template

Version history

INTEGRATIONS

Slack

Browser extensions

Google Drive

Embed options including Trello, Airtable, Invision and more

Confluence

Microsoft OneDrive

Custom integrations

WORKFLOWS

Internal FAQ Process

Content Review Process

API Integration

PERMISSIONS

Folder Permissions

Public Knowledge Base

Reviewer Setting

User Roles

G-Suite SSO

SAML

CUSTOM BRANDING

Public Knowledge Base Custom Domain

Public Knowledge Base Custom Branding

Overall Portal Custom Branding

SUPPORT

Support Type

Email / Live Chat

Dedicated Account Manager

CONTENT

Number of pages

Unlimited

Storage

2GB per user

Page template

Version history

INTEGRATIONS

Slack

Browser extensions

Google Drive

Embed options including Trello, Airtable, Invision and more

Confluence

Microsoft OneDrive

Custom integrations

WORKFLOWS

Internal FAQ Process

Content Review Process

API Integration

PERMISSIONS

Folder Permissions

Public Knowledge Base

Reviewer Setting

User Roles

G-Suite SSO

SAML

CUSTOM BRANDING

Public Knowledge Base Custom Domain

Public Knowledge Base Custom Branding

Overall Portal Custom Branding

SUPPORT

Support Type

Email / Live Chat

Dedicated Account Manager

CONTENT

Number of pages

Unlimited

Storage

On demand

Page template

Version history

INTEGRATIONS

Slack

Browser extensions

Google Drive

Embed options including Trello, Airtable, Invision and more

Confluence

Microsoft OneDrive

Custom integrations

WORKFLOWS

Internal FAQ Process

Content Review Process

API Integration

PERMISSIONS

Folder Permissions

Public Knowledge Base

Reviewer Setting

User Roles

G-Suite SSO

SAML

CUSTOM BRANDING

Public Knowledge Base Custom Domain

Public Knowledge Base Custom Branding

Overall Portal Custom Branding

SUPPORT

Support Type

Phone Support

Dedicated Account Manager

Compare Plans

Content

Basic

Professional

Enterprise

Number of pages
Unlimited
Unlimited
Unlimited

Total number of articles in your Kipwise portal.

Storage
1GB per user
2GB per user
On demand

The storage limit will be shared across the whole team.

Page Template

Create Page templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.

Learn more

Version History

We automatically save version history for you. Everything is recorded and revertable.

Learn more

Trackable Public Links

Share content with people outside of your organization and track if they have viewed your content.

Learn more

Content Rating

Better understand if your documentations are useful to your teammates or clients.

Learn more

Mandatory Reads

Alert users of new or updated content.

Learn more

Analytics

Analytics for your knowledge base engagements.

Learn more

Integrations

Basic

Professional

Enterprise

Slack

Search, share, capture and systemize information directly within Slack, with Slack SSO integration.

Browser extensions

Access your team knowledge from any web app. In seconds.

Google Drive

Search for Google Drive files directly via Kipwise, and embed Google Drive files to edit them directly on Kipwise Pages.

Embed options including Trello, Airtable, Invision and more

Create visually appealing documentation by embedding content from external sources and view real-time changes directly on a Kipwise Page.

Confluence

Search for Confluence files directly, and embed Confluence content on Kipwise Pages.

Learn more

Microsoft OneDrive

Search for OneDrive files directly via Kipwise, and embed OneDrive files to edit them directly on Kipwise Pages.

Learn more

Custom integrations

We can build integrations that fit your workflow just for you.

Workflows

Basic

Professional

Enterprise

Internal FAQ Process

Assign questions to teammates when your search doesn’t yield what you’re looking for.

Content Review Process

Assign reviewers to individual content or collections to ensure content are fresh and accurate.

AI Knowledge Suggestion

Kipwise can suggest relevant content without needing you to search manually. Works for apps like Intercom, Zendesk, Gmail and more.

API Integration

Integrate with Kipwise API endpoints to customize your workflow.

Permissions

Basic

Professional

Enterprise

Folder Permissions

Set access rights to control who can edit and/or view content in certain folders.

Public Knowledge Base

Group selected Kipwise Pages into an easy-to-search customer help center.

Reviewer Setting

Assign reviewers to individual content or collections to ensure content are fresh and accurate.


Learn more

User Groups

Easily set someone’s role as read-only so they will have read-only right for all folders that they have access to.

Learn more

VPN Access Control

Customize the access control of your knowledge base: e.g. link your teammates with your G-Suite to sign-in and offboard automatically, or limit the access behind VPN.

Okta / SAML / 2FA

We can integrate with your authentication system and needs on demand. e.g. Okta, OneLogin

Custom Branding

Basic

Professional

Enterprise

Public Knowledge Base Custom Domain

Set the public knowledge base to be under your own domain. For example, https://support.yourcompany.com

Public Knowledge Base Custom Branding

Customize the color tones of your public knowledge base to provide a unified user experience for your customers.

Overall Portal Custom Branding

You can customize your internal knowledge base to fit your own branding.

Support

Basic

Professional

Enterprise

Support Type
Email / Live Chat
Email / Live Chat
Phone Support

Ongoing training and support to help your team solve your challenges.

Dedicated Account Manager

A dedicated customer success manager.

Content

Number of pages
Unlimited
Storage
1GB per user

The storage limit will be shared across the whole team.

Page Template

Create Page templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.

Version History

We automatically save version history for you. Everything is recorded and revertable.

Trackable Public Links

Share content with people outside of your organization and track if they have viewed your content.

Content Rating

Better understand if your documentations are useful to your teammates or clients

Mandatory Reads

Alert users of new or updated content

Analytics

Analytics for your knowledge base engagements.

Integrations

Slack

Search, share, capture and systemize information directly within Slack, with Slack SSO integration.

Browser extensions

Access your team knowledge from any web app. In seconds.

Google Drive

Search for Google Drive files directly via Kipwise, and embed Google Drive files to edit them directly on Kipwise Pages.

Embed options including Trello, Airtable, Invision and more

Create visually appealing documentation by embedding content from external sources and view real-time changes directly on a Kipwise Page.

Confluence

Search for Confluence files directly, and embed Confluence content on Kipwise Pages.

Microsoft OneDrive

Search for OneDrive files directly via Kipwise, and embed OneDrive files to edit them directly on Kipwise Pages.

Custom integrations

We can build integrations that fit your workflow just for you.

Workflows

Internal FAQ Process

Assign questions to teammates when your search doesn’t yield what you’re looking for.

Content Review Process

Assign reviewers to individual content or collections to ensure content are fresh and accurate.

AI Knowledge Suggestion

Kipwise can suggest relevant content without needing you to search manually. Works for apps like Intercom, Zendesk, Gmail and more.

API Integration

Integrate with Kipwise API endpoints to customize your workflow.

Permissions

Folder Permissions

Set access rights to control who can edit and/or view content in certain folders.

Public Knowledge Base

Group selected Kipwise Pages into an easy-to-search customer help center.

Reviewer Setting

Assign reviewers to individual content or collections to ensure content are fresh and accurate.

User Groups

Easily set someone’s role as read-only so they will have read-only right for all folders that they have access to.

VPN Access Control

Customize the access control of your knowledge base: e.g. link your teammates with your G-Suite to sign-in and offboard automatically, or limit the access behind VPN.

SAML / Okta

We can integrate with your authentication system on demand. e.g. Okta, OneLogin

Custom Branding

Public Knowledge Base Custom Domain

Set the public knowledge base to be under your own domain. For example, https://support.yourcompany.com

Public Knowledge Base Custom Branding

Customize the color tones of your public knowledge base to provide a unified user experience for your customers.

Overall Portal Custom Branding

You can customize your internal knowledge base to fit your own branding.

Support

Support Type
Email / Live Chat
Dedicated Account Manager

A dedicated customer success manager.

Content

Number of pages
Unlimited
Storage
2GB per user

The storage limit will be shared across the whole team.

Page Template

Create Page templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.

Version History

We automatically save version history for you. Everything is recorded and revertable.

Trackable Public Links

Share content with people outside of your organization and track if they have viewed your content.

Content Rating

Better understand if your documentations are useful to your teammates or clients

Mandatory Reads

Alert users of new or updated content

Analytics

Analytics for your knowledge base engagements.

Integrations

Slack

Search, share, capture and systemize information directly within Slack, with Slack SSO integration.

Browser extensions

Access your team knowledge from any web app. In seconds.

Google Drive

Search for Google Drive files directly via Kipwise, and embed Google Drive files to edit them directly on Kipwise Pages.

Embed options including Trello, Airtable, Invision and more

Create visually appealing documentation by embedding content from external sources and view real-time changes directly on a Kipwise Page.

Confluence

Search for Confluence files directly, and embed Confluence content on Kipwise Pages.

Microsoft OneDrive

Search for OneDrive files directly via Kipwise, and embed OneDrive files to edit them directly on Kipwise Pages.

Custom integrations

We can build integrations that fit your workflow just for you.

Workflows

Internal FAQ Process

Assign questions to teammates when your search doesn’t yield what you’re looking for.

Content Review Process

Assign reviewers to individual content or collections to ensure content are fresh and accurate.

AI Knowledge Suggestion

Kipwise can suggest relevant content without needing you to search manually. Works for apps like Intercom, Zendesk, Gmail and more.

API Integration

Integrate with Kipwise API endpoints to customize your workflow.

Permissions

Folder Permissions

Set access rights to control who can edit and/or view content in certain folders.

Public Knowledge Base

Group selected Kipwise Pages into an easy-to-search customer help center.

Reviewer Setting

Assign reviewers to individual content or collections to ensure content are fresh and accurate.

User Groups

Easily set someone’s role as read-only so they will have read-only right for all folders that they have access to.

VPN Access Control

Customize the access control of your knowledge base: e.g. link your teammates with your G-Suite to sign-in and offboard automatically, or limit the access behind VPN.

SAML / Okta

We can integrate with your authentication system on demand. e.g. Okta, OneLogin

Custom Branding

Public Knowledge Base Custom Domain

Set the public knowledge base to be under your own domain. For example, https://support.yourcompany.com

Public Knowledge Base Custom Branding

Customize the color tones of your public knowledge base to provide a unified user experience for your customers.

Overall Portal Custom Branding

You can customize your internal knowledge base to fit your own branding.

Support

Support Type
Email / Live Chat
Dedicated Account Manager

A dedicated customer success manager.

Content

Number of pages
Unlimited
Storage
On demand

The storage limit will be shared across the whole team.

Page Template

Create Page templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.

Version History

We automatically save version history for you. Everything is recorded and revertable.

Trackable Public Links

Share content with people outside of your organization and track if they have viewed your content.

Content Rating

Better understand if your documentations are useful to your teammates or clients

Mandatory Reads

Alert users of new or updated content

Analytics

Analytics for your knowledge base engagements.

Integrations

Slack

Search, share, capture and systemize information directly within Slack, with Slack SSO integration.

Browser extensions

Access your team knowledge from any web app. In seconds.

Google Drive

Search for Google Drive files directly via Kipwise, and embed Google Drive files to edit them directly on Kipwise Pages.

Embed options including Trello, Airtable, Invision and more

Create visually appealing documentation by embedding content from external sources and view real-time changes directly on a Kipwise Page.

Confluence

Search for Confluence files directly, and embed Confluence content on Kipwise Pages.

Microsoft OneDrive

Search for OneDrive files directly via Kipwise, and embed OneDrive files to edit them directly on Kipwise Pages.

Custom integrations

We can build integrations that fit your workflow just for you.

Workflows

Internal FAQ Process

Assign questions to teammates when your search doesn’t yield what you’re looking for.

Content Review Process

Assign reviewers to individual content or collections to ensure content are fresh and accurate.

AI Knowledge Suggestion

Kipwise can suggest relevant content without needing you to search manually. Works for apps like Intercom, Zendesk, Gmail and more.

API Integration

Integrate with Kipwise API endpoints to customize your workflow.

Permissions

Folder Permissions

Set access rights to control who can edit and/or view content in certain folders.

Public Knowledge Base

Group selected Kipwise Pages into an easy-to-search customer help center.

Reviewer Setting

Assign reviewers to individual content or collections to ensure content are fresh and accurate.

User Groups

Easily set someone’s role as read-only so they will have read-only right for all folders that they have access to.

VPN Access Control

Customize the access control of your knowledge base: e.g. link your teammates with your G-Suite to sign-in and offboard automatically, or limit the access behind VPN.

SAML / Okta

We can integrate with your authentication system on demand. e.g. Okta, OneLogin

Custom Branding

Public Knowledge Base Custom Domain

Set the public knowledge base to be under your own domain. For example, https://support.yourcompany.com

Public Knowledge Base Custom Branding

Customize the color tones of your public knowledge base to provide a unified user experience for your customers.

Overall Portal Custom Branding

You can customize your internal knowledge base to fit your own branding.

Support

Support Type
Phone Support
Dedicated Account Manager

A dedicated customer success manager.

Frequently asked questions

Haven’t found what you’re looking for?
Feel free to contact us or check out our Support center.
Where are the databases located at?

Kipwise saved all data on Amazon Web Service RDS and MongoDB Atlas that are both located in US.

Does Kipwise encrypt the data?

Yes. Kipwise encrypts all customer-generated Pages so the raw data are unreadable to human beings. All data are encrypted in transit and at rest.

Can I cancel the subscription anytime?

Yes. You can cancel the subscription at any time and the existing subscription will stop at the end of the active billing period.

Can Kipwise team members view our data?

No. All the customer-generated Pages are encrypted so they are unreadable to human. We would ask for your permission only if we’d need to retrieve some of your data for debugging purpose.

Can I only invite some of my Slack users to Kipwise instead of all?

Yes. You have full control of whom to invite to Kipwise. Only the invited ones would be counted as users.

What if I want to leave Kipwise after using it for some time? Do I own the data?

You own all the data on Kipwise. We would provide you an exported zip file if you decide to stop using Kipwise.

24/7 Customer support
Ongoing training and support to help your team solve your challenges
Enterprise support:
SLA + 99.99% uptime
Serious about security & privacy
Get in touch

People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.

Stephanie Nakano
CEO at Community Hired
Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.

Charles Oh
COO at Booqued
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell
COO Playground XYZ
Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.

Olga Pokrovska
Operations Manager at ZenMarket
Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

COO Playground XYZ

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Marketing Lead, Oculus