Glean alternative for teams on Slack
A Glean alternative priced for small teams
Kipwise Agent answers in your Slack threads from your CRM, Notion, Confluence and Kipwise pages, with each person’s own access. Then it updates the record or drafts the email when you say so.
$10per user / month
AI credit included
Free to try in Slack. No card needed.
Where the answer lives today
“Setup is also a significant undertaking; connecting everything and maintaining it puts real strain on internal resources.”
In one Slack thread
Add the call note to Northwind in HubSpot and move it to Contract sent?
✓ Approved by SamuelSample data
Why smaller teams look past Glean
“From a pricing/ROI perspective, it can be harder to justify for smaller teams”
With Kipwise$10 per user a month, for teams of three or more, with AI credit included.
“…as a manager I need to be tapped on the shoulder via a notification/Slack message rather than having to remember to visit Glean regularly.”
With KipwiseIt lives in Slack. Ask in the thread, or have it post the summary in your channel every week.
“Setup is also a significant undertaking; connecting everything and maintaining it puts real strain on internal resources.”
With KipwiseAdd it to Slack yourself. Each person connects a tool the first time a request needs it.
What changes when you switch
Less to buy, less to set up, and the agent does the job after it finds the answer.
Start
Add it to Slack yourself
No sales call needed to begin. People connect a tool the first time a request needs it, with their own account. Some Microsoft organisations need an admin to approve it once.
Access
Each person, their own permissions
Connected tools are read live, as the person asking. In a shared channel, each person gets only what they can open.
Work
It does the next step
Ask it to update the deal, file the issue, draft the reply or post the weekly summary. It shows an Approve or Deny card before anything changes.
Glean vs Kipwise
Glean is enterprise search and AI for large companies. Kipwise is an AI teammate for teams that work in Slack.
| Glean | Kipwise | |
|---|---|---|
| Built for | Large companies, sold through a sales team | Teams of three or more that work in Slack, self-serve |
| Getting started | Admin-led rollout and connectors | Add it to Slack; people connect tools as they need them |
| Price | Not published. Sold through a sales team | $10 per user a month, at least 3 users, AI credit included |
| The next step | Glean agents and actions | Updates the record, files the issue or drafts the email in the thread, after you approve |
| Where it works | The Glean app, browser and chat apps | Slack threads and DMs |
Competitor details from their own sites and public reviews, read October 2026.
What to ask it first
@Kipwise what did we agree with Northwind on the renewal?
It reads the deal in HubSpot and the notes page, and answers with both links.
@Kipwise log that on the deal
It adds the note in HubSpot as you, after you approve.
@Kipwise file a Linear issue for the export bug and assign it to Tobias
It files the issue with your Linear account and posts the link here.
@Kipwise every Friday at 4pm, post where the Q4 projects stand
It reads the projects in Linear each Friday and posts the update in this channel.
Other Glean alternatives
- Microsoft 365 Copilot
- If your company runs on Microsoft 365 and its files live in SharePoint and OneDrive.
- Guru
- Verified knowledge cards with AI answers, for support and sales teams.
- Dust
- Build your own AI agents on top of company data.
- Slackbot
- Slack’s own AI, included on Business+ with a weekly message limit.
- Notion AI
- If most of your knowledge already lives in Notion.
- Onyx
- Open source enterprise search you can host yourself.
One agent, four parts
Your knowledge base, support desk, request desk and tasks, run by one agent
Install the agent and you get all four. It answers from your pages, speaks to your customers, takes requests from your team and works your task boards, in the threads where your team already is.
Knowledge base
Ask in a thread and get the answer from your team’s pages, with the page it came from. Ask it to write the resolution down, approve the change, and the next question is answered faster. It only reads pages the asker can see.
About the knowledge base@Kipwise do we have a doc on refunds for annual plans?
Yes. Refund policy gives annual plans a full refund within 30 days of purchase.
We gave Acme 60 days because their migration slipped. @Kipwise can you write this up?
Add “Acme: 60-day window” to Refund policy in Customer Success?
Add “Acme: 60-day window” to Refund policy in Customer Success?
✓ Approved by Gus FerreiraRefund policy
Annual plans get a full refund within 30 days of purchase. After that, the account owner decides.
Acme: 60-day window
Acme gets 60 days instead of 30 because their migration slipped. Agreed in #support on 12 Sep.
Edited by Gus Ferreira · via KipwiseSample data
Customer support
A chat widget on your site answers from your public help center and hands the conversation to a person when asked. It lands in Slack with a draft reply, and nothing a customer can see goes out until you approve it.
About customer supportNew website chat: the customer wants to talk to someone. I drafted a reply.
Reply to Acme with the refund policy and offer a credit instead?
Reply to Acme with the refund policy and offer a credit instead?
✓ Approved by Gus FerreiraSample data
Internal requests
Employees ask for IT, HR or ops help in Slack, confirm in plain words, and get a request they can follow. The channel only sees a neutral line, and nobody needs a seat to ask.
About internal requestsI lost my laptop charger. Can I request a new one?
Send this request to IT: a replacement laptop charger?
Send this request to IT: a replacement laptop charger?
✓ Approved by Declan MossRequest #42 sent. Ask “what are my requests?” to follow it.
- Type
- Equipment
- Assigned
- IT
- Status
- Received
Request #42 was sent.
Sample data
Tasks
Boards the agent works. A card can run on a schedule or when something happens, stops at an approval step before it writes, and counts against a monthly budget.
About TasksTo do1
Working1
Needs approval1
Done1
Sample data
Questions
How does it find things?
It reads your connected tools live, as the person asking, at the moment you ask. Then it does the work in the thread.
Can we try it without talking to sales?
Yes. Add it to Slack and the free trial starts on your first message. Book a demo if you’d like a walkthrough.
Who can see what?
The agent works as the person asking. It opens only the pages, files and records that person can open, in Kipwise and in the tools they connect with their own account.
What does it cost?
$10 per user a month, for at least 3 users. That includes $5 of AI credit per person and $2 per person of shared team credit every month. Add it to Slack and the free trial starts on your first message, no card needed.
Can it change things without asking?
No. Before it edits a page, updates a record or posts a message, it shows an Approve or Deny card in the thread. Only the person who asked can approve it, and the card expires after 30 minutes.
Does it work in Microsoft Teams?
Yes. The same agent runs in Microsoft Teams, with the same tools, approvals, memory and scheduled tasks.