HR and People teams
An employee onboarding wiki that answers new hires
New hires ask in Slack where to set up payroll or book time off and get the answer from your pages, with the page shown. Your team stops answering the same thing every start date.
Free trial on install. No card needed.
@Kipwise where do I set up payroll?
In Start here under “Payroll and benefits”: add your bank details in the payroll tool by Friday, and your manager confirms your start date.
Sample data
One job, in a thread
Requests, without a portal
Employees ask in a direct message and confirm in plain words. They get a request number, and the channel only shows a neutral line.
- Confirm before anything is sent.
- Private by default for confidential types.
I need to change my address in the HR system.
Send this request to People Ops: change my address?
Send this request to People Ops: change my address?
✓ Approved by Hollie BrandtRequest #58 sent. Ask “what are my requests?” to follow it.
Sample data
What it does for this team
- Answer from the handbook
- Policies, time off and onboarding, with the page shown.
- Take the request
- IT, HR or ops requests asked in a direct message, with a request number.
- Keep it private
- A confidential request type never appears in a channel.
- Make it a must-read
- Assign a page to named people and see who has read it.
- Remind and review
- Review reminders keep policies current.
Questions
How does an AI agent help an HR team?
It answers employees' questions from your handbook and policies with the page shown, takes requests in a direct message, and keeps a request card they can follow.
Can employees file a request in Slack?
Yes. They ask in a direct message, confirm in plain words, and get a request number. The channel only shows a neutral line, never the details.
Does it see private HR pages?
Only pages the person asking can open.
Can new hires use it?
Yes. Anyone in a workspace where it is installed can ask it, and nobody needs a seat just to send a request.
Can my HR team work requests on the web as well as in Slack?
Yes. The web app has a Support section with the internal request desk: triage, claim, reply and approvals, plus insights that admins can export. Since 28 October, any desk member can mark a request as spam and an admin can delete one for good. In Slack, each asks for an Approve card first.