Slab alternative for teams on Slack
From the answer to the next step, in one thread
Kipwise Agent answers in the Slack thread from your pages, with the link. Then it files the issue, updates the record or posts the reminder, as the person who asked.
Free to try in Slack. No card needed.
Where the answer lives today
“I still have to play librarian in our org and help people find documentation they don't know exists.”
In one Slack thread
Create “Ship the payments fix before the freeze” in Linear and assign it to Declan?
✓ Approved by Tobias LindSample data
Why teams look past Slab
“I still have to play librarian in our org and help people find documentation they don't know exists.”
With KipwiseLet the agent play librarian. Ask in Slack and it finds the page and links it.
“Our Slab database got so congested with info it took a lot of time to organize everything.”
With KipwiseWhen a page already covers the topic, the agent adds to it instead of starting another one.
“Using slab in phone’s browser is rough.. it’s slow and clunky..”
With KipwiseOn your phone it’s just Slack. Ask in the thread from the Slack app.
What changes when you switch
The answer and the work that follows it happen in the same thread.
Answers
In the Slack thread
Mention the agent and it answers from your pages, citing the page it opened.
Writing
Threads written up when you ask
It drafts the page from the thread in the folder you name, or adds to the page that covers it.
Work
It does the next step
Files the Linear or Jira issue, updates the record or drafts the email, after you approve.
Move your wiki over
Attach an export file and Kipwise reads it into one new folder. It is a file import, not a live connection to Slab.
Export
Get the file from Slab
Export your Slab content as Markdown or Word.
Import
Attach it in Slack or upload it on the web
A Kipwise admin who can manage all content attaches the file in Slack (up to 200 MB) or uploads it in the web app under Settings, then Import (up to 500 MB). One Approve card, then Kipwise reads it in the background.
Result
One new folder
Everything lands in one new folder, so you can delete it in one go. Nothing already in Kipwise is touched, and importing costs no credit. Slab exports check lists as plain bullets, so which boxes were ticked is not kept. Anything the export leaves out shows up in the import’s warnings.
Slab vs Kipwise
Slab is a tidy team wiki. Kipwise is an AI teammate in your Slack threads, with a wiki it writes for you.
| Slab | Kipwise | |
|---|---|---|
| Where people ask | In Slab, or its Slack app | The Slack thread where the question came up |
| Writing pages | Your team writes in Slab’s editor | The agent drafts the page from the thread when you ask |
| Issues and records | Links out to your tools | Files and updates Linear or Jira issues and CRM records, as you |
| The next step | Docs and search | Follow-ups, reminders and record changes, after you approve |
What to ask it first
@Kipwise are we in a release freeze next week?
It answers from the page, with the link.
@Kipwise file a Linear issue for the payments fix, for Declan
It files the issue as you and posts the link.
@Kipwise write up this incident thread in Engineering
It drafts the page from the thread and posts the link.
@Kipwise every Friday, post the open bugs in the Payments project
It reads Linear each Friday and posts the list here.
Other Slab alternatives
- Notion
- Flexible docs and databases for one workspace.
- Slite
- A simpler team wiki with AI answers built in.
- Nuclino
- A fast, lightweight wiki for small teams.
- Confluence
- Spaces and page trees for larger teams, strongest next to Jira.
- Tettra
- A team wiki built around Slack, with AI answers.
One agent, four parts
Your knowledge base, support desk, request desk and tasks, run by one agent
Install the agent and you get all four. It answers from your pages, speaks to your customers, takes requests from your team and works your task boards, in the threads where your team already is.
Knowledge base
Ask in a thread and get the answer from your team’s pages, with the page it came from. Ask it to write the resolution down, approve the change, and the next question is answered faster. It only reads pages the asker can see.
About the knowledge base@Kipwise do we have a doc on refunds for annual plans?
Yes. Refund policy gives annual plans a full refund within 30 days of purchase.
We gave Acme 60 days because their migration slipped. @Kipwise can you write this up?
Add “Acme: 60-day window” to Refund policy in Customer Success?
Add “Acme: 60-day window” to Refund policy in Customer Success?
✓ Approved by Gus FerreiraRefund policy
Annual plans get a full refund within 30 days of purchase. After that, the account owner decides.
Acme: 60-day window
Acme gets 60 days instead of 30 because their migration slipped. Agreed in #support on 12 Sep.
Edited by Gus Ferreira · via KipwiseSample data
Customer support
A chat widget on your site answers from your public help center and hands the conversation to a person when asked. It lands in Slack with a draft reply, and nothing a customer can see goes out until you approve it.
About customer supportNew website chat: the customer wants to talk to someone. I drafted a reply.
Reply to Acme with the refund policy and offer a credit instead?
Reply to Acme with the refund policy and offer a credit instead?
✓ Approved by Gus FerreiraSample data
Internal requests
Employees ask for IT, HR or ops help in Slack, confirm in plain words, and get a request they can follow. The channel only sees a neutral line, and nobody needs a seat to ask.
About internal requestsI lost my laptop charger. Can I request a new one?
Send this request to IT: a replacement laptop charger?
Send this request to IT: a replacement laptop charger?
✓ Approved by Declan MossRequest #42 sent. Ask “what are my requests?” to follow it.
- Type
- Equipment
- Assigned
- IT
- Status
- Received
Request #42 was sent.
Sample data
Tasks
Boards the agent works. A card can run on a schedule or when something happens, stops at an approval step before it writes, and counts against a monthly budget.
About TasksTo do1
Working1
Needs approval1
Done1
Sample data
Questions
What happens to our Slab pages?
A Kipwise admin who can manage all content can move the Slab pages you still use: attach the Slab export in Slack, or upload it in the web app under Settings, then Import, and approve once. Everything lands in one new folder. New pages get written from your Slack threads from the first day.
Who can see what?
The agent works as the person asking. It opens only the pages, files and records that person can open, in Kipwise and in the tools they connect with their own account.
What does it cost?
$10 per user a month, for at least 3 users. That includes $5 of AI credit per person and $2 per person of shared team credit every month. Add it to Slack and the free trial starts on your first message, no card needed.
Can it change things without asking?
No. Before it edits a page, updates a record or posts a message, it shows an Approve or Deny card in the thread. Only the person who asked can approve it, and the card expires after 30 minutes.
Does it work in Microsoft Teams?
Yes. The same agent runs in Microsoft Teams, with the same tools, approvals, memory and scheduled tasks.