Nuclino alternative for teams on Slack
A wiki your team doesn’t have to open
Ask in a Slack thread and Kipwise Agent answers from your pages, with the link. Tell it what changed and it updates the page. Ask it to write up a thread and it drafts a new one.
Free to try in Slack. No card needed.
Where the answer lives today
“The list view can be confusing to understand and click through, especially when you have many different sub folders.”
In one Slack thread
Add a note about headsets to Home office setup in People Ops?
✓ Approved by Hollie BrandtSample data
Why teams look past Nuclino
“Nuclino is great in theory, however it was not easy to get all of our team onboard.”
With KipwiseNothing new to learn. People ask in the Slack thread they’re already in.
“The search does not handle typos. It will show zero results if you mistype.”
With KipwiseAsk in plain words. The agent works out what to search for and answers with the link.
“The list view can be confusing to understand and click through, especially when you have many different sub folders.”
With KipwiseNo clicking through folders. Ask for the page and the agent opens it for you.
What changes when you switch
The wiki stays simple. Nobody has to go and open it.
Answers
In the Slack thread
Mention the agent and it answers from your pages, citing the page it opened.
Upkeep
Changes in one line
Say what changed and it updates the page in place, with your name on the edit.
Work
It does the next step
Follow-ups, status updates, record changes and email drafts, after you approve.
Move your wiki over
Attach an export file and Kipwise reads it into one new folder. It is a file import, not a live connection to Nuclino.
Export
Get the file from Nuclino
Export your Nuclino workspace.
Import
Attach it in Slack or upload it on the web
A Kipwise admin who can manage all content attaches the file in Slack (up to 200 MB) or uploads it in the web app under Settings, then Import (up to 500 MB). One Approve card, then Kipwise reads it in the background.
Result
One new folder
Everything lands in one new folder, so you can delete it in one go. Nothing already in Kipwise is touched, and importing costs no credit. Nuclino exports check lists as plain bullets, so which boxes were ticked is not kept. Anything the export leaves out shows up in the import’s warnings.
Nuclino vs Kipwise
Nuclino is a fast, simple wiki. Kipwise is an AI teammate in your Slack threads, with a wiki it writes for you.
| Nuclino | Kipwise | |
|---|---|---|
| Where people ask | In Nuclino, with Sidekick AI on Business | The Slack thread where the question came up |
| When a page is wrong | Someone opens it and edits | Say what changed and it updates the page |
| The next step | Docs and boards | Follow-ups, reminders and record changes, after you approve |
What to ask it first
@Kipwise what's the home office budget for new starters?
It answers from the page, with the link.
@Kipwise add that headsets come from IT now
It adds the line to the page. Your name is on the edit.
@Kipwise write this thread up in People Ops
It drafts the page from the thread and posts the link.
@Kipwise remind me on the 1st to review the budget page
It schedules the reminder and posts it here.
Other Nuclino alternatives
- Notion
- Flexible docs and databases for one workspace.
- Slite
- A simpler team wiki with AI answers built in.
- Slab
- A tidy team wiki with a clean editor.
- Tettra
- A team wiki built around Slack, with AI answers.
- Confluence
- Spaces and page trees for larger teams, strongest next to Jira.
One agent, four parts
Your knowledge base, support desk, request desk and tasks, run by one agent
Install the agent and you get all four. It answers from your pages, speaks to your customers, takes requests from your team and works your task boards, in the threads where your team already is.
Knowledge base
Ask in a thread and get the answer from your team’s pages, with the page it came from. Ask it to write the resolution down, approve the change, and the next question is answered faster. It only reads pages the asker can see.
About the knowledge base@Kipwise do we have a doc on refunds for annual plans?
Yes. Refund policy gives annual plans a full refund within 30 days of purchase.
We gave Acme 60 days because their migration slipped. @Kipwise can you write this up?
Add “Acme: 60-day window” to Refund policy in Customer Success?
Add “Acme: 60-day window” to Refund policy in Customer Success?
✓ Approved by Gus FerreiraRefund policy
Annual plans get a full refund within 30 days of purchase. After that, the account owner decides.
Acme: 60-day window
Acme gets 60 days instead of 30 because their migration slipped. Agreed in #support on 12 Sep.
Edited by Gus Ferreira · via KipwiseSample data
Customer support
A chat widget on your site answers from your public help center and hands the conversation to a person when asked. It lands in Slack with a draft reply, and nothing a customer can see goes out until you approve it.
About customer supportNew website chat: the customer wants to talk to someone. I drafted a reply.
Reply to Acme with the refund policy and offer a credit instead?
Reply to Acme with the refund policy and offer a credit instead?
✓ Approved by Gus FerreiraSample data
Internal requests
Employees ask for IT, HR or ops help in Slack, confirm in plain words, and get a request they can follow. The channel only sees a neutral line, and nobody needs a seat to ask.
About internal requestsI lost my laptop charger. Can I request a new one?
Send this request to IT: a replacement laptop charger?
Send this request to IT: a replacement laptop charger?
✓ Approved by Declan MossRequest #42 sent. Ask “what are my requests?” to follow it.
- Type
- Equipment
- Assigned
- IT
- Status
- Received
Request #42 was sent.
Sample data
Tasks
Boards the agent works. A card can run on a schedule or when something happens, stops at an approval step before it writes, and counts against a monthly budget.
About TasksTo do1
Working1
Needs approval1
Done1
Sample data
Questions
What happens to our Nuclino pages?
A Kipwise admin who can manage all content can move the Nuclino pages you still use: attach the Nuclino export in Slack, or upload it in the web app under Settings, then Import, and approve once. Everything lands in one new folder. New pages get written from your Slack threads from the first day.
Who can see what?
The agent works as the person asking. It opens only the pages, files and records that person can open, in Kipwise and in the tools they connect with their own account.
What does it cost?
$10 per user a month, for at least 3 users. That includes $5 of AI credit per person and $2 per person of shared team credit every month. Add it to Slack and the free trial starts on your first message, no card needed.
Can it change things without asking?
No. Before it edits a page, updates a record or posts a message, it shows an Approve or Deny card in the thread. Only the person who asked can approve it, and the card expires after 30 minutes.
Does it work in Microsoft Teams?
Yes. The same agent runs in Microsoft Teams, with the same tools, approvals, memory and scheduled tasks.