Bloomfire alternative for teams on Slack
Knowledge sharing without another portal
Kipwise Agent answers in the Slack thread from your pages and connected tools, with the link. Then it drafts the reply, updates the record or writes up the thread, after you approve.
Free to try in Slack. No card needed.
Where the answer lives today
“…it took me almost 6 months to get used to how to search things and find things on it.”
In one Slack thread
Save a draft reply to Acme’s security lead in Gmail, with Security questionnaire answers linked?
✓ Approved by SamuelSample data
Why teams look past Bloomfire
“…searching for a knowledge base article is an absolute disaster.”
With KipwiseAsk in Slack in plain words and the agent finds the page and answers with the link.
“…it took me almost 6 months to get used to how to search things and find things on it.”
With KipwiseNothing new to learn. People ask in the Slack thread they’re already in.
“…you need to constantly be thinking about how to maintain the content.”
With KipwiseUpkeep happens in the thread: say what changed and the agent updates the page.
What changes when you switch
Answers come to the thread, and so does the work after them.
Answers
In the Slack thread
Mention the agent and it answers from your pages and connected tools, citing what it opened.
Writing
Threads written up when you ask
It drafts the page from the thread in the folder you name, with your name on it.
Work
It does the next step
Drafts the reply, updates the record or posts the reminder, after you approve.
Bloomfire vs Kipwise
Bloomfire is a knowledge platform for large organisations. Kipwise is an AI teammate in your Slack threads.
| Bloomfire | Kipwise | |
|---|---|---|
| Built for | Large organisations, sold through a sales team | Teams of three or more that work in Slack, self-serve |
| Where people ask | The Bloomfire portal and its integrations | The Slack thread where the question came up |
| Writing pages | Contributors post and curate | The agent drafts the page from the thread when you ask |
| The next step | Knowledge and search | Drafts the email, updates the record or files the issue, after you approve |
| Price | No public price; sales quotes a fixed price by scope | $10 per user a month, at least 3 users |
Competitor details from their own sites and public reviews, read October 2026.
What to ask it first
@Kipwise do we have answers for the standard security questionnaire?
It answers from the page, with the link.
@Kipwise draft a reply to Acme with that page
It writes the draft in your Gmail Drafts. Nothing sends until you approve.
@Kipwise write up this call debrief in Sales
It drafts the page from the thread and posts the link.
@Kipwise log the call on the Acme deal
It adds the note in your CRM as you, after you approve.
Other Bloomfire alternatives
- Guru
- Verified knowledge cards for support and sales teams.
- Confluence
- Spaces and page trees for larger teams, strongest next to Jira.
- Glean
- Enterprise search across many tools, for large companies.
- Notion
- Flexible docs and databases for one workspace.
- Slite
- A simpler team wiki with AI answers built in.
One agent, four parts
Your knowledge base, support desk, request desk and tasks, run by one agent
Install the agent and you get all four. It answers from your pages, speaks to your customers, takes requests from your team and works your task boards, in the threads where your team already is.
Knowledge base
Ask in a thread and get the answer from your team’s pages, with the page it came from. Ask it to write the resolution down, approve the change, and the next question is answered faster. It only reads pages the asker can see.
About the knowledge base@Kipwise do we have a doc on refunds for annual plans?
Yes. Refund policy gives annual plans a full refund within 30 days of purchase.
We gave Acme 60 days because their migration slipped. @Kipwise can you write this up?
Add “Acme: 60-day window” to Refund policy in Customer Success?
Add “Acme: 60-day window” to Refund policy in Customer Success?
✓ Approved by Gus FerreiraRefund policy
Annual plans get a full refund within 30 days of purchase. After that, the account owner decides.
Acme: 60-day window
Acme gets 60 days instead of 30 because their migration slipped. Agreed in #support on 12 Sep.
Edited by Gus Ferreira · via KipwiseSample data
Customer support
A chat widget on your site answers from your public help center and hands the conversation to a person when asked. It lands in Slack with a draft reply, and nothing a customer can see goes out until you approve it.
About customer supportNew website chat: the customer wants to talk to someone. I drafted a reply.
Reply to Acme with the refund policy and offer a credit instead?
Reply to Acme with the refund policy and offer a credit instead?
✓ Approved by Gus FerreiraSample data
Internal requests
Employees ask for IT, HR or ops help in Slack, confirm in plain words, and get a request they can follow. The channel only sees a neutral line, and nobody needs a seat to ask.
About internal requestsI lost my laptop charger. Can I request a new one?
Send this request to IT: a replacement laptop charger?
Send this request to IT: a replacement laptop charger?
✓ Approved by Declan MossRequest #42 sent. Ask “what are my requests?” to follow it.
- Type
- Equipment
- Assigned
- IT
- Status
- Received
Request #42 was sent.
Sample data
Tasks
Boards the agent works. A card can run on a schedule or when something happens, stops at an approval step before it writes, and counts against a monthly budget.
About TasksTo do1
Working1
Needs approval1
Done1
Sample data
Questions
What happens to our Bloomfire pages?
Most teams move only the Bloomfire pages they still use; book a demo and we’ll talk it through. New pages get written from your Slack threads from the first day.
Who can see what?
The agent works as the person asking. It opens only the pages, files and records that person can open, in Kipwise and in the tools they connect with their own account.
What does it cost?
$10 per user a month, for at least 3 users. That includes $5 of AI credit per person and $2 per person of shared team credit every month. Add it to Slack and the free trial starts on your first message, no card needed.
Can it change things without asking?
No. Before it edits a page, updates a record or posts a message, it shows an Approve or Deny card in the thread. Only the person who asked can approve it, and the card expires after 30 minutes.
Does it work in Microsoft Teams?
Yes. The same agent runs in Microsoft Teams, with the same tools, approvals, memory and scheduled tasks.