Introducing team annotation for articles shared in Slack

Article annotation for Slack

Update: we have deprecated this article annotation feature because we have pivoted our direction to focus on helping teams to build up an internal wiki to organize their internal knowledge. Some key features that Kipwise currently offers that help teams enable better internal knowledge flow include: 

  • Powerful Slack integration - Handy slash command and Slack Actions to create and search for team knowledge. You simply don’t have to leave Slack to build up your knowledge base. 
  • Real-time collaborative editor - With rich embedding options, your team can edit the same doc at the same time and create visually appealing documentation easily. 
  • Content review process - Set designated reviewers for your collections to ensure content is always up-to-date and accurate. 

Check out our current features for more ways on how Kipwise can help your team share knowledge more efficiently.

------------------------------------------


Kipwise’s vision is to help teams learn better and enable a better knowledge flow within the company.

In this era where “Content is king”, there are lots of useful resources in the form of online articles, so we ask ourselves — how can we help teams digest and organize useful knowledge from these online treasures?

We spoke to many teams and discovered

one major problem that many teams experience when sharing good-reads with teammates is low engagement.

And they also expressed that

it is often very difficult to locate a previously shared article as the search function in Slack basically covers the title only so it’s hard to remember the keywords.

With the goal to solve the above two problems, we designed a team annotation function where our Slack bot can smartly detect if a shared message contains any article link so we can help you 📎 clip the article automatically. Kipwise will also turn it into a collaborative version so your teammates can highlight the key points 📝 to help other teammates digest the article faster and add notes to encourage discussion around the article.

It has been 3 months since we launched this team annotation function and we discovered

Articles with annotations has 4X engagement rates 🚀when comparing to articles without any annotations!

Generally, teams said that their #good-reads and #knowledge-sharing channels have become more vibrant since they started using Kipwise. Teammates can now digest the shared articles more quickly and it is much easier to find useful articles shared before with our powerful search function (our search covers text inside the article and notes as well)

Below is a short video summarizing how our article annotation works on Slack:

1. A teammate shares an article in Slack → Kipwise can detect that it is an article and will turn it into a collaborative version automatically.

How Kipwise article annotation works - when teammates shares an article or an image in Slack, Kipwise will turn it into a collaborative version

2. Your team can then collaborate on highlights and notes. If you want a specific teammate to pay attention to the annotation, you can mention your teammate in the note.

How Kipwise article annotation works - Your team can then collaborate on highlights & notes

3. All the annotations will get synched to Slack so they won’t go silent and encourages teammates to continue with the discussion.

How Kipwise article annotation works - all annotations will get sent back to Slack for easy reference

4. All articles will be neatly organized on our online dashboard (you can add tags easily in the Slack interface). You can also 🔎 search for saved articles in Slack using the command /kipwise search [keyword].

*Our search is very powerful and cover text inside the article and notes.

How Kipwise article annotation works - revisit all saved content and annotations on our web platform or search directly in Slack

Our next step is to support more knowledge formats, such as image annotation, video annotations, clipping Slack conversations and a freestyle wiki editor so teams can manage more knowledge formats using Kipwise to enhance their knowledge sharing flow.

Haven’t tried Kipwise yet? Install Kipwise on Slack

✉️ Have any suggestions on what knowledge format Kipwise should support next? Email us at [email protected].

Note: The first three letters in our name Kipwise stand for Knowledge Is Power.

Communication issues for Remote Team?
Join 10,000+ users using Kipwise to better share team knowledge
Feeling disorganized with Slack?
Join 10,000 users using Kipwise to better organize team knowledge on Slack
Want a better team wiki?
Try Kipwise - integrated with your favorite everyday tools