Pricing

Flexible pricing that fits your needs.

SAVE 20%

Basic

$16/Mo

for first 10 users

$1.6/mo per additional user

  • Unlimited Pages
  • Standard Integrations
  • Page Templates
  • Internal FAQ Process
  • Public Knowledge Base
  • Custom Domain For Public Knowledge Base

Professional

$32/Mo

for first 10 users

$3.2 per additional user

All Basic features plus:

  • Confluence Integration
  • User Roles
  • Custom Branding for Public Knowledge Base
  • Version History
  • Content Review Process

Enterprise

Contact us

Volume pricing / Flexible billing

All Professional features plus:

  • Custom Integrations
  • Gsuite SSO
  • SAML
  • Overall Custom Branding
  • Priority Support
  • Dedicated Account Manager

Join these companies who love Kipwise

Join these companies who love Kipwise

Compare plans

Content
Basic
Professional
Enterprise
Number of pages
Unlimited
Unlimited
Unlimited
Storage The storage limit will be shared across the whole team.
1GB per user
2GB per user
On demand
Page template Create Page templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.Learn more
Version history We automatically save version history for you. Everything is recorded and revertable.Learn more
Integrations
Slack Search, share, capture and systemize information directly within Slack, with Slack SSO integration. Explore Slack Integration
Browser Extension Access your team knowledge from any web app. In seconds.Explore Chrome Extension
Google Drive Search for Google Drive files directly via Kipwise, and embed Google Drive files to edit them directly on Kipwise Pages.Explore Google Drive Integration
Embed options including Trello, Airtable, Invision and more Create visually appealing documentation by embedding content from external sources and view real-time changes directly on a Kipwise Page.Learn more
Confluence Search for Confluence files directly, and embed Confluence content on Kipwise Pages.Explore Confluence Integration
Custom Integrations We can build integrations that fit your workflow just for you.
Workflows
Internal FAQ Process Assign questions to teammates when your search doesn’t yield what you’re looking for.Learn more
Content Review Process Assign reviewers to individual content or collections to ensure content are fresh and accurate.Learn more
Permissions
Folder Permissions Set access rights to control who can edit and/or view content in certain folders. Learn more
Public Knowledge Base Group selected Kipwise Pages into an easy-to-search customer help center.Learn more
Reviewer Setting Assign reviewers to individual content or collections to ensure content are fresh and accurate.
User Roles Easily set someone’s role as read-only so they will have read-only right for all folders that they have access to.Learn more
G-Suite SSO Link your teammates with your G-Suite to sign-in and offboard automatically.
SAML We can integrate with your authentication system on demand.
Custom Branding
Public Knowledge Base Custom Domain Set the public knowledge base to be under your own domain. For example, https://support.yourcompany.com
Public Knowledge Base Custom Branding Customize the color tones of your public knowledge base to provide a unified user experience for your customers.Learn more
Overall Portal Custom Branding You can customize your internal knowledge base to fit your own branding.
Support
Support Type
Email / Live Chat
Email / Live Chat
Phone Support
Dedicated Account ManagerA dedicated customer success manager.

Frequently Asked Questions

Haven’t found what you’re looking for?
Feel free to contact us or check out our Support center.

Frequently Asked Questions

Haven’t found what you’re looking for?
Feel free to contact us or check out our Support center.

Where are the databases located at?

Kipwise saved all data on Amazon Web Service RDS and mLab that are both located in US.

Does Kipwise encrypt the data?

Yes. Kipwise encrypts all customer-generated Pages so the raw data are unreadable to human beings. All data are encrypted in transit and at rest.

Can I cancel the subscription anytime?

Yes. You can cancel the subscription at any time and the existing subscription will stop at the end of the active billing period.

Can Kipwise team members view our data?

No. All the customer-generated Pages are encrypted so they are unreadable to human. We would ask for your permission only if we’d need to retrieve some of your data for debugging purpose.

Can I only invite some of my Slack users to Kipwise instead of all?

Yes. You have full control of whom to invite to Kipwise. Only the invited ones would be counted as users.

What if I want to leave Kipwise after using it for some time? Do I own the data?

You own all the data on Kipwise. We would provide you an exported zip file if you decide to stop using Kipwise.