How teams use Kipwise

How core teams can share knowledge, synchronize actions and reach their goals together

Company-wide

Share onboarding materials such as company mission, core values, employee guidelines to onboard new teammates quickly with the essential things they need to know to succeed in their roles.

Customer Support / Success

Build a knowledge base of frequently asked questions and troubleshooting guides to empower your team with the knowledge they need to deliver delightful customer experiences at scale. Share best practices and play books to drive upsell and increase retention.

Sales

Share sales playbook, demo best practices, script and email templates to help your sales close deals faster. Document sales reviews such as common objections, key customer pain points, lost reasons to help increase win rates.

Marketing

Collaborate on campaign planning and content drafts. Share brand guidelines to ensure a consistent brand voice. Document A/B test learnings so teammates can learn from the experience.

Product

Collaborate on product specs, product roadmap and share best practices and user feedback. Document test results and analytics so your team and future hires can learn from the experience.

Engineering

Document code review processes, share best practices, debugging tips to help everyone perform their best. Keep runbooks and document sprint retrospective so your team can learn from the experience and avoid repeated mistakes.

Design

Share style guide, design best practices to ensure a consistent look-and-feel and user experience for your product. Document test results and analytics so your teammates can learn from the experience and understand what works and what doesn’t.

Kipwise client - Mozilla
Kipwise client - handy
Kipwise client - klook
Kipwise client - modash