Lucidchart diagrams in your knowledge base
Embed a Lucidchart diagram on a Kipwise page, and the agent answers from that page in Slack.
Lucidchart in your knowledge base
Lucidchart on a Kipwise page
The diagram on this page is a live Lucidchart. The embed tracks the live file, so editing the diagram in Lucidchart later changes what an old page shows too.
Product › Flows
Checkout flow
The diagram on this page is a live Lucidchart.
LucidchartSample data
And the agent finds the page
Your team asks in Slack, and the agent answers from your pages with the page as the source. It only reads pages the person asking can see.
Thread# product
Hollie Brandt
@Kipwise do we have the checkout flow diagram?
Kipwise is searching your pages…
KipwiseAGENT
Yes, it is on the Checkout flow page, with the steps written out beside it.
Source: Checkout flow · Product
Message
Sample data