Automatically suggest related knowledge as your customer support reps answer tickets on Freshdesk
Kipwise can suggest relevant knowledge saved on Kipwise automatically as your support reps handle tickets on Freshdesk. This way, your customer support agents do not have to search manually and can resolve customer issues much faster and more efficiently.
Create and search for team knowledge directly in Slack. With our handy slash commands, Slack actions and direct Slack sign-in, you won’t need to leave Slack to build up your team knowledge base.
Kipwise's Google Chrome browser extension ensures you have a layer of verified knowledge on top of the apps you use everyday.
Search and embed Google Drive files to edit them directly on Kipwise Pages.