draw.io diagrams in your knowledge base
Embed a draw.io diagram on a Kipwise page, and the agent answers from that page in Slack.
draw.io in your knowledge base
draw.io on a Kipwise page
The service map on this page is a draw.io diagram. Keep the diagram next to the words that explain it.
Engineering › Architecture
Service map
The service map on this page is a draw.io diagram.
draw.ioSample data
And the agent finds the page
Your team asks in Slack, and the agent answers from your pages with the page as the source. It only reads pages the person asking can see.
Thread# product
Hollie Brandt
@Kipwise where is the service map?
Kipwise is searching your pages…
KipwiseAGENT
On the Service map page in Engineering, with each service described under the diagram.
Source: Service map · Engineering
Message
Sample data