Team wiki tool with powerful integrations & search

Powerful search that lives where you work

Search for information mid conversation directly in Slack

Find whatever you need across your Kipwise pages and connected tools using our Slack search commands — without ever leaving Slack.

Explore Slack integration

Access team knowledge easily when using any web apps

Replying to a customer email or ticket and need to find some information? Use our Chrome or Safari Extensions to search for info across your connected tools. Eliminate the need to log in to multiple platforms and close all those tabs in your browser!

Explore our browser extensions

Knowledge that delivers to you automatically, no need to search

For certain supported apps, the Kipwise Chrome Extension can even suggest relevant knowledge in your knowledge base without needing you to search manually.

Works for common apps including Zendesk, Intercom, Gmail and more.

Knowledge management that integrates with the tools you’re already using

Access your team knowledge saved on Kipwise directly in your workflows and reference other tools easily to create informative documentation.

Explore integrations

Built-in workflows to encourage collaboration and engagement

Build up a habit to search first

If teammates forgot to search before they ask a question, use our Answer with Kipwise Slack action to provide a quick answer and remind teammates the use of Kipwise simultaneously.

Grow your knowledge base while using Kipwise Q&A

Assign questions to specific teammates when your search doesn’t yield what you’re looking for. The Q&A is automatically saved to Kipwise to grow your knowledge base naturally.

Ensure content are up-to-date and verified

Assign reviewers to individual content or collections and we’ll remind you to review the content to keep them fresh and accurate.

Drive collaboration and discussion via inline comments

Highlight any text on a Kipwise page to @mention your teammates and leave comments to drive collaboration.

Make sure important content are read with Mandatory Read

Set content as Mandatory Read so the assigned teammates will receive alerts and you can see who have already read the content.

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Analytics to understand team usage and identify knowledge gaps

Insights to identify knowledge gaps in your team

Get insights on how your team interacts with your content to identify areas that they need more training on. Find out the missing pieces to keep improving your team knowledge hub.

Statistics to gauge healthiness of your knowledge base

What percentage of Pages haven’t been reviewed for a set period of time? What percentage of searches in the knowledge base are producing results? Get insights from our statistics to ensure your content are up-to-date and helpful to your team.

Custom branding to integrate Kipwise seamlessly into your workflow

Custom domain and branding

Set the knowledge base to be under your own domain and customize the color tones of the web portal to provide a unified user experience for your teammates.

Custom Slack app

Customize the naming of slash commands and Slack shortcuts to fit your branding.

Single Sign-on (SSO) and Automated User Provisioning

Integrations with your Identity Provider to enable SSO and automated user provisioning with SAML 2.0 and SCIM. Identity Providers that we support include Okta, JumpCloud, OneLogin, PingIdentity, Azure Active Directory and more.

Manage internal & customer-facing knowledge base in one place

One single platform to manage all content

Group selected Kipwise Pages into an easy-to-search customer help center, making it easier for your customer support team to access the most up to date company & product information.

Customizable to fit your branding

You can set the public knowledge base to be under your own domain and customize the color tones to provide a unified user experience for your customers.

People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.

Case study

Stephanie Nakano

CEO at Community Hired

Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.

Charles Oh

COO at Booqued

Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Case study

Scot Liddell

COO Playground XYZ

Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.

Case study

Olga Pokrovska

Operations Manager at ZenMarket

Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

COO Playground XYZ

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Marketing Lead, Oculus

Build a team wiki, together with a team process

Trusted by teams and professionals in over 100+ countries.

Powerful search that lives where you work

Search for information mid conversation directly in Slack

Access team knowledge easily when using any web apps

Knowledge that delivers to you automatically, no need to search

Knowledge management that integrates with the tools you’re already using

Built-in workflows to encourage collaboration and engagement

Drive collaboration and discussion via inline comments

Make sure important content are read with Mandatory Read

Create structured and visually appealing content easily

Real-time collaborative editor

Rich embedding options

Templates for consistency

Version history to keep records

Create structured and visually appealing content easily

Analytics to understand team usage and identify knowledge gaps

Insights to identify knowledge gaps in your team

Statistics to gauge healthiness of your knowledge base

Custom branding to integrate Kipwise seamlessly into your workflow

Custom domain and branding

Custom Slack app

Single Sign-on (SSO) and Automated User Provisioning

Manage internal & customer-facing knowledge base in one place

24/7 Customer support

Enterprise support:

People who trust us

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.

Scot Liddell

To show the value of what you have to offer, why not let your happy customers do the talking? It's a simple but powerful tool for establishing trust...

Thomas Lee

Unleash your teams’ full potential with a knowledge base they actually use every day

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